Privacy Policy & Personal Data

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9.   Personal Data and Privacy Policy. 

The subscriber and or a service user:

1.   hereby authorize the website and its related and affiliated companies to process technical data related to my visit to the website and its related and affiliated companies and all data provided during the registration process in accordance with the present Privacy Policy, during my subscription with the website and it related and affiliated companies.

2.   hereby agree that he or she will not provide any false information and/or documents to the website and its related and affiliated companies  and hereby recognize that the website and its related and affiliated companies has the right to immediately and unilaterally terminate the present agreement upon the slightest suspicion of forgery.

3.   acknowledge the right of the website and ist related and affiliated companies to be fully indemnified for all damages caused in case of unlawful conduct or breach of the present contractual terms and conditions.

4.   allows all data to be inspected by the website and its related and affiliated companies, randomly, resorting to any existing means for such effect.  Notwithstanding, that it is the duty of the website and its related and affiliated companies to proceed with such inspection and said entities will not be considered responsible whether jointly or severally, in case of any unlawful conduct.

5.   accept that the website and it related and affiliated companies obtains and stores information automatically from the subscriber’s computer used to visit the website.

6.   accepts that the website and its related and affiliated companies collect only three types of information of its subscribers :

6.1       Information that the subscriber’s voluntarily provide to and/or authorize to view, such as names, email address and miscellaneous account information submitted through psychicsvideolive.com and / or Wishing Well Psychics Limited Submission Forms.

6.2       Number of visits and areas of psychicsvideolive.com and / or Wishing Well Psychics Limited pages visited by the subscribers.  Software and hardware attributes might ge logged too, along with any other date that can be gained from the general internet environment, such as browser type, IP address etc.

6.3       Private communications, such as telephone conversations, chat logs, faxes and letters topsychicsvideolive.com and / or Wishing Well Psychics Limited staff along with e-mail messages to Chat Hosts or to our Staff.  psychicsvideolive.com also keeps Chat Hosts chat client logs for a limited period of time.

7.         accepts and agree that the website and it related and affiliated companies may track the subscribers visit to the website by giving a Cookie when entering.  Cookies help collect anonymous data for tracking user trends and patterns.

8.         accepts and agrees that the website and it related and affiliated companies will use the data collected from the subscribers for mainly general purposes, such as improving services, contacting the subscribers and customizing the website content.

9.         accepts that the website and it related and affiliated companies research behaviour patterns to improve the subscribers experience.

10.       accepts that the website and it related and affiliated companies take serious security measures to grant maximum protection to information against unauthorized access, modification, disclosure or deletion of data.  The subscriber’s details are always protected by highly sophisticated security system.

11.       accepts that the website and it related and affiliated companies guard the subscriber’s information on a physical level as well as on electronic level.

12.       accepts that besides using its own security software and mechanisms, the website and it related and affiliated companies also incorporate the most advanced security technologies available in order to ensure maximum safety of its subscribers.

13.       accept that a non-exhaustive list of the referred technologies is as follows: sophisticated CAPTCHA system, SSL3 encryption, VeriSign and McAfee digital certificates.

14.       accepts that the website and it related and affiliated companies meet the security standards of PCI DSS, a standard set by Visa/MasterCard laying down stringent requirements.

15.       accepts that the website and its related and affiliated companies employees’ access to any personal information of the website and its related and affiliated companies is limited and they are bound by confidentiality obligations.  Therefore they might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.                  

16.       accepts that the website and its related and affiliated companies does not rent, sell, trade, share or otherwise transfer information to outside parties.

17.       accepts that upon written request to the contacts provided in the present agreement that subscribers may obtain a copy of any personal information that the website and its related and affiliated companies possess.

18.       accepts that the website and its related and affiliated companies maintains the right to update, from time to time, its Privacy Policy, as well as the terms and conditions of the website providing the necessary web publicity. Said changes will be effective from the date of publicity.  It is the subscriber’s responsibility to check the web publicity.

19.       In case of any queries, the subscriber may contact the customer service centre of the site by sending an email.  Customer Service can be accessed through the ‘Contact Us’ section in the footer of the website.